FAQs

What is Wunderland Curiosities?
Wunderland Curiosities is a unique boutique offering a curated collection of enchanting and one-of-a-kind items to add a touch of magic to your life.

Is that real? 
Yes, everything used by Wunderland Curiosities is real except the glues and base materials. 

Thats illegal!
No. No its not. Everything I use in my art is responsibly sourced, meaning materials are sourced from breeders, hunters for food, trappers, or by the road. Most moss, lichen and dried foilage is harvested here in the Pacific Northwest by me. 

Are your products handmade?
Yes! All Items are handmade by me between 2016 and present. 

How can I stay updated on new arrivals and promotions?
Like, follow and subscribe to all of Wunderland Curiosities social medias. Find them in the Contact Me section. 

Do you offer gift wrapping services?
Yes, please contact me for custom wrapping service. Cost will be added to your invoice. 

How do I contact customer support?
Visit our Contact Us page for email and online contact form details

Is my personal information secure?
Yes, we prioritize your privacy and security. Review our Privacy Policy for more details.

If you have more questions, feel free to reach out. Thank you for choosing Wunderland Curiosities!

Payment & shipping options

How do I place an order?
Browse our online store, add items to your cart, and proceed to checkout. Follow the steps to provide shipping information and payment details. A confirmation email will be sent. Please be sure the name and address are correct. Items sent to the wrong address will not be replaced, or returned. 

What payment methods do you accept?
We accept PayPal

What kind of packaging do you use? 
At Wunderland Curiosities, we always try to use recycled cardboard boxes and packaging materials. So sometimes, you might get a box that says amazon, but it is from Wunderland Curiosities. We believe whole heartedly about resuing what is still good and what is avaliable to us without having to add more to the landfills or elsewhere. 

How do I pay for local delivery?
If you are local to SOUTH SEATTLE Payment will be on delivery/pick up basis. Cash only. No cards, Venmo, etc and no negotiating the price at pick up/delivery. For pick up orders of more than $100, there will be a deposit paid through Paypal to ensure meeting and delivery. Fee for delivery to you will be $10 to cover gas. ALL DEPOSITS ARE NON REFUNDABLE.

Do you have an etsy? 
Yes, There are products on the etsy shop, however if you found something on facebook groups, or elsewhere, custom listings can be created on etsy. Just add a 12% fee on top of the listing cost. Otherwise, you can shop through my page and if you have any questions about a products please dont hesitate to contact us. 

Do you take special requests, or commissions?
Yes, commission/custom listings/items will have a deposit of half of the price of the item, due upon ordering. The other half will be paid upon delivery or pick up. Cost of item will include, time, labor, goods and materials. There will be full communication during each stage of the process to ensure you are getting what you want. No changes shall be made after items are procured to create commission. Notice will be made to proceed or not. We do accept your own items to use also. Please contact us for more info. 

Do you accept returns? 
No refunds, or exchanges on anything. Once the item leaves Wunderland Curiosities, it is out of our hands. Please contact USPS on your tracking for more info. 

When will you ship my package?
Packages are shipped once a week, on Thursdays and Mondays. 

Shop Policy

no refunds, or exchanges on anything. Once the package is out of our hands, we are not held responsiable for loss or damages. Please contact USPS for more info. 

Care Instructions

Shadow box, cloches, curios etc care:
Keep item away from humidity, or extreme heat and sunlight. Cabinets are a great option to keep your taxidermy items safe from pests and beetles. Other things that help are freezing the specimen, and if you cannot do that you can use moth balls or ceder sachets. 

Keep away from animals.